Global Sourcing of Business and IT Services

Name: Global Sourcing of Business and IT Services
Author: L. Willcocks

Gebonden Engels 2006 9780230006591

64,35

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Samenvatting

This book provides in-depth insights into the practices that lead to success in global sourcing. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, offshoring, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing.

Specificaties

ISBN13:9780230006591

Taal:Engels

Bindwijze:gebonden

Uitgever:Palgrave Macmillan UK

Hoofdrubriek:Strategisch management, Leiderschap, Algemeen management

Serie:Technology, Work and Globalization

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Inhoudsopgave

Customer and Supplier Learning on IT and Business Service Practices Managing 54 Processes in the Sourcing Life Cycle Retaining Nine Core Capabilities In-House Assessing Twelve Supplier Capabilities The Winner's Curse in IT Outsourcing: The Case of Esso Outsourcing Human Resources: The Case of BAE Systems Outsourcing Indirect Procurement: The Case of BAE Systems Managing Knowledge When Outsourcing: Cases in Financial Services Offshoring of IT Work: 20 Practices How Corporations E-Source Application Service Provision and Risk Mitigation The Future of Global Sourcing: Twelve Emerging Trends Workbook Section: Readings and Assignments