Wouter Hensens
- Auteur
Dr. Wouter Hensens the Executive Dean of Stenden South Africa, a campus of NHL Stenden University of Applied Sciences in the coastal town of Port Alfred, South Africa. His doctoral research focussed on the impact of online guest reviews on conventional Hotel Classification systems, and this started an academic interest in online reviews. His work includes the integration of online review data in hotel rating systems in Abu Dhabi, Qatar, Bahrain and Sharjah and a number of publications on the nature and use of online review data.
Dr. Wouter Hensens the Executive Dean of Stenden South Africa, a campus of NHL Stenden University of Applied Sciences in the coastal town of Port Alfred, South Africa. His doctoral research focussed on the impact of online guest reviews on conventional Hotel Classification systems, and this started an academic interest in online reviews. His work includes the integration of online review data in hotel rating systems in Abu Dhabi, Qatar, Bahrain and Sharjah and a number of publications on the nature and use of online review data.
Geschreven door Wouter Hensens
Menno Beker
Hans Keukenschrijver
Wouter Hensens
The Good, The Bad, and The Emoji
'The Good, The Bad, and The Emoji: Mastering the Art of Review Data' delves into the fascinating world of review data, exploring its evolution from word-of-mouth to sophisticated online platforms, and its far-reaching impact on businesses, consumers, and industries.
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Interviews en artikelen (1)
preview
The Good, The Bad, and The Emoji - Mastering the Art of Review Data
| 22 september 2023
Terwijl de meeste boeken zich richten op de oppervlakte van klantfeedback en technologie, duiken de auteurs van ‘The Good, The Bad, and The Emoji’ dieper. Ze vertellen erover in deze preview.
