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The Open group

E-book - epubArchiMate 2.0 specification (e-book)

e-bookEngels89 blz.9789087539719 2-2-2012

ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer

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F. van der Molen

E-book - pdfGet ready for cloud computing (e-book)

e-bookEngels9789087536411 15-10-2010

The IT sector is full of hypes. But once in a while there is a genuine inflection point, a moment at which the way of doing things fundamentally changes due to the introduction of new technologies. Meer

34,83

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Eugen Oetringer

E-book - pdfThe IT Strategy Management Process (e-book)

e-bookEngels136 blz.9789087537722 11-3-2013

The way medium and large companies operate has changed considerably in recent years. Industry topics such as agility, governance, risk management, knowledge management, business intelligence, quality management and others top corporate agendas. Meer

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Gad J. Selig

E-book - pdfImplementing IT Governance (e-book)

e-bookEngels9789087537746 21-2-2013

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizations Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer

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E-book - pdfFoundations of IT service management (e-book)

e-bookAnders409 blz.9789087538279 13-4-2012

The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer

21,80

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Pierre Bernard

E-book - pdfThe IT Service 2 The handbook (e-book)

e-bookEngels412 blz.9789087538798 19-4-2012

Make it Simple and Keep it Simple Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Meer

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David Pultorak Jon E Nelson Vince Pultorak

E-book - epubPassing the ITIL foundation excam 2011 (e-book)

e-bookEngels180 blz.9789087538941 15-2-2012

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. Meer

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Jane Chittenden Rene Visser

E-book - pdfGlobal standards and publications (e-book)

e-bookEngels9789087538972 29-2-2012

VHP Brochure 2012 / 2013. Part advertisement for VHP titles (50 pages). Part information / summary on 39 standards. Meer

14,22

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Hans van Aken

E-book - pdfThe IT factory (e-book)

e-bookEngels9789087539368 9-11-2011

Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization were included the Value Chain and Componentization -- items that don't get so much Press hype but, according to Gartner, are fundamental forces that should be addressed. Meer

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J. Persse

E-book - pdfImplementing ITSM (e-book)

e-bookEngels9789087536510 15-5-2011

This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. Meer

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E-book - pdfCloud: The Business Guide (e-book)

e-bookEngels9789087536589 15-5-2011

The Open Groups long awaited guidance on Cloud is now published! Cloud Computing is the major evolution today in computing. It describes how the internet has enabled organizations to access computing resources as a commodity and when needed in much the same way as households access household utilities. Meer

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Rachel Harrison

E-book - epubTOGAF® 9 Certified (e-book)

e-bookEngels210 blz.9789087537586 6-11-2013

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. Meer

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Rachel Harrison

E-book - epubFoundation Study Guide Part 1 Examination (e-book)

e-bookEngels149 blz.9789087537609 21-10-2013

This title is a Study Guide for TOGAF® 9 Foundation. It gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth coverage on preparing and taking the TOGAF 9 Part 1 Examination. Meer

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Gad J Selig

E-book - pdfImplementing IT governance (e-book)

e-bookEngels9789087538170 11-5-2012

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization's Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer

21,26

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Jos N.A. Oosten

E-book - pdfProcess management based on Sqeme 2008 (e-book)

e-bookEngels9789087538729 14-3-2012

This pocket guide is a practical book and more or less compulsory reading material for anyone who wants to get to know more about SqEME® process management or intends using SqEME. Meer

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E-book - pdfOpen information Security Management Maturity Model (O-ISM3) (e-book)

e-bookEngels9789087539115 9-6-2011

The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. Meer

35,92

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Mart Rovers

E-book - pdfISO/IEC 20000 2011 (e-book)

e-bookEngels9789087539313 29-11-2011

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations; it supports ISO 20000 training and certification; it is a quick reference to the core content of ISO 20000, for practitioners. Meer

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E-book - pdfSOA Source Book (e-book)

e-bookEngels9789087535384 20-5-2009

The book is a collection of source material for use by enterprise architects working with Service-Oriented Architecture (SOA). It consists of material that has been considered and in part developed by The Open Group SOA Working Group1. Meer

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Adam Grummit

E-book - pdfcapacity management (e-book)

e-bookEngels9789087535865 1-2-2010

Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. Meer

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Rachel Harrison

E-book - epubTOGAF 9 certified Study guide (e-book)

e-bookEngels9789087539757 5-12-2011

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. Meer

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