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Annelies van der Veen Jan van Bon

E-book - pdfFoundations of ITIL® 3 (e-book)

e-bookEngels9789087539849 22-11-2011

The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer

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E-book - pdfLeading standards for IT Management (e-book)

e-bookEngels9789087538422 23-3-2012

In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean established, described, and widely accepted agreements that make communication between systems people process and technology possible and predictable. Meer

24,53

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Jan Schilt Paul Wilkinson

E-book - pdfABC of ICT version 1.0 (e-book)

e-bookEngels299 blz.9789087538736 14-3-2012

This introduction, the sister publication to the ABC Card Deck is a new approach to dry and formal training and change programs. Making strong and sound points with a dash of humor, it was designed and drawn by Paul Wilkinson and Jan Schilt. Meer

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Guus Delen

E-book - pdfIT Outsourcing (e-book)

e-bookEngels121 blz.9789087536183 16-6-2010

The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At first, the main reason was cost reduction, but todaý's organizations have to do offshoreoutsourcing for other reasons as well. Meer

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Jan Schilt Paul Wilkinson

E-book - pdfABC of ICT (e-book)

e-bookEngels84 blz.9789087537678 15-7-2013

ABC stands for the Attitude, Behavior and Culture within IT organizations. ABC is like an Iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage to your IT organization, or more importantly, your business! Meer

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E-book - pdfTOGAF Version 9.1 (e-book)

e-bookEngels695 blz.9789087537685 5-12-2011

TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. Meer

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Cathy Pitt John Wieland

E-book - pdfEssential information security (e-book)

e-bookEngels9789087537715 15-8-2013

This book provides a first introduction into the field of Information security. Information security is about preserving your data, keeping private data private, making sure only the people who are authorized have access to the data, making sure your data is always there, always the way you left it, keeping your secrets secret, making sure you trust your sources, and comply with government and industry regulations and standards. Meer

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Pierre Bernard

E-book - pdfCOBIT 5 (e-book)

e-bookEngels137 blz.9789087538002 5-11-2012

This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Meer

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Remko van der Pols Yvette Bakker

E-book - pdfBiSL (e-book)

e-bookEngels161 blz.9789087538125 3-9-2012

This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help. Meer

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E-book - pdfISO/CEI 20000 (e-book)

e-bookFrans253 blz.9789087538231 13-4-2012

La norme ISO/CEI 20000 s'applique aux organisations qui souhaitent optimiser la qualité de leurs services informatiques. Alors que les acteurs se forment à ITIL et l'implémentent avec succès dans leurs entreprises, celles-ci franchissent désormais le pas pour être entièrement conforme à ISO/CEI 20000, reconnu sur le plan international. Meer

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Jeroen Stoop Remco Bekker Sjoerd Staffhorste.a.

E-book - pdfBusiness Transformation Framework - To get from Strategy to Execution BTF version 2016 (e-book)

e-bookEngels9789401805803 3-3-2016

This book explains the Business Transformation Framework, BTF Version 2016, a structural approach based on best practice. It is a practical approach that helps organizations to design, develop, plan and govern organizational change. Meer

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Andrew Josey

E-book - epubArchimate® 3.0 - A Pocket Guide (e-book)

e-bookEngels72 blz.9789401806329 1-7-2016

ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer

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The Open Group

E-book - epubThe TOGAF® Standard, 10th Edition - Content, Capability, and Governance (e-book)

e-bookEngels182 blz.9789401808675 26-4-2022

This document is a compilation of two documents within the TOGAF® Standard. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer

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The Open Group

E-book - epubThe TOGAF® Standard 10th Edition - Enterprise Agility and Digital Transformation (e-book)

e-bookEngels152 blz.9789401808798 26-4-2022

"This document is the Enterprise Agility and Digital Transformation TOGAF Series Guide Set. It contains two TOGAF Series Guides that have been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer

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Andrew Josey

E-book - epubThe IT4IT™ Reference Architecture, Version 2.1 – A Pocket Guide (e-book)

e-bookEngels9789401801713 24-4-2017

This Pocket Guide provides a concise introduction to the IT4IT™ Reference Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT, enabling insight for continuous improvement. Meer

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Andrew Josey Bill Estrem

E-book - pdfArchiMate® 2 - Certification Study Guide (e-book)

e-bookEngels9789401805056 23-1-2014

This title is a Study Guide preparing for the ArchiMate 2 Part 1 and 2 Examinations. It gives an overview of every learning objective for the ArchiMate certification syllabus and in-depth coverage on preparing and taking the ArchiMate 2 Examinations. Meer

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The Open Group

E-book - epubArchiMate 2.1 Specification (e-book)

e-bookEngels95 blz.9789401805094 18-12-2013

ArchiMate®, an Open Group Standard, is an open and independent modelling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer

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Pierre Bernard

E-book - pdfIT Service Management Based on ITIL® 2011 Edition (e-book)

e-bookEngels9789401805568 21-10-2014

In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Meer

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Jane Chittenden Peter Brooks

E-book - epubMetrics for service management (e-book)

e-bookEngels142 blz.9789401805643 17-10-2014

This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. Meer

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Gad J. Selig Steve Newton

E-book - epubImplementing effective IT governance and IT management (e-book)

e-bookEngels403 blz.9789401805728 24-3-2015

This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5). In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization’s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. Meer

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