<p style="MARGIN: 0px">1) Brief Table of Contents</p> <p style="MARGIN: 0px">2) Full Table of Contents</p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">1) Brief Table of Contents </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px"><u>Part I : Background</u> </p> <p style="MARGIN: 0px">Chapter 1: The Nature of Persuasive Campaigns</p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px"><u>Part II: Public Relations Process</u></p> <p style="MARGIN: 0px">Chapter 2: An Overview of the Public Relations Process </p> <p style="MARGIN: 0px">Chapter 3: Planning: Background Research </p> <p style="MARGIN: 0px">Chapter 4: Planning: Primary Research </p> <p style="MARGIN: 0px">Chapter 5: Planning: Goals and Objectives, Messages and Themes, Channels and Strategies </p> <p style="MARGIN: 0px">Chapter 6: Implementation: Traditional Media Channels </p> <p style="MARGIN: 0px">Chapter 7: Implementation: The Internet and Social Media</p> <p style="MARGIN: 0px">Chapter 8: Implementation: Nonmedia Channels </p> <p style="MARGIN: 0px">Chapter 9: Implementation: Logistics </p> <p style="MARGIN: 0px">Chapter 10: Evaluation </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px"><u>Part III: Professional Responsibility</u></p> <p style="MARGIN: 0px">Chapter 11: Legal and Ethical Considerations </p> <p style="MARGIN: 0px">Chapter 12: International, Multicultural, and Gender Issues </p> <p style="MARGIN: 0px"> </p> <hr> <p style="MARGIN: 0px"></p> <p style="MARGIN: 0px">2) Full Table of Contents</p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px"><u>Part I : Background</u> </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter1: The Nature Of Persuasive Campaigns</p> <p style="MARGIN: 0px">Characteristics of Legitimate Public Relations Campaigns </p> <p style="MARGIN: 0px">Types of Persuasive Campaigns </p> <p style="MARGIN: 0px">Applying Theory in Developing Public Relations Campaigns</p> <p style="MARGIN: 0px">Generalizations about Persuasion and Opinion Change</p> <p style="MARGIN: 0px">Decision-Making Models</p> <p style="MARGIN: 0px">Theories from Mass Communication</p> <p style="MARGIN: 0px">Theories from Psychology and Education</p> <p style="MARGIN: 0px">Trends and Issues: Barriers to Communication </p> <p style="MARGIN: 0px">Case Study 1: Johnson & Johnson’s “Campaign For Nursing’s Future” </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px"><u>Part II: Public Relations Process</u></p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 2: An Overview of the Public Relations Process </p> <p style="MARGIN: 0px">The Three-Step Process </p> <p style="MARGIN: 0px">The Written Proposal: Planning </p> <p style="MARGIN: 0px">The Written Proposal: Implementation </p> <p style="MARGIN: 0px">The Written Proposal: Evaluation </p> <p style="MARGIN: 0px">The Last Step </p> <p style="MARGIN: 0px">Trends and Issues: Applying the Three-Step Process to Crisis Situations </p> <p style="MARGIN: 0px">Case Study 2: When a Crisis Strikes Campus: The Three-Step Process at Work </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 3: Planning: Background Research </p> <p style="MARGIN: 0px">Preliminary Fact-Finding </p> <p style="MARGIN: 0px">Identifying Priority Audiences </p> <p style="MARGIN: 0px">Proposed Primary Research Methods and Research Objectives </p> <p style="MARGIN: 0px">Sources of Background Information </p> <p style="MARGIN: 0px">Writing the Background Research Summary </p> <p style="MARGIN: 0px">Trends and Issues: Lifestyle Trends of the Twenty-First Century </p> <p style="MARGIN: 0px">Case Study 3: The Eight Types of Americans </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Planning—Background Research </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 4: Planning: Primary Research </p> <p style="MARGIN: 0px">Primary Research Methods </p> <p style="MARGIN: 0px">Qualitative Research </p> <p style="MARGIN: 0px">Quantitative Research </p> <p style="MARGIN: 0px">Integrity and Validity in Primary Research </p> <p style="MARGIN: 0px">Trends and Issues: Associated Press Guidelines for Reporting Research Results </p> <p style="MARGIN: 0px">Case Study 4a: Lawyers Use Focus Groups to Design Trial Strategies </p> <p style="MARGIN: 0px">Case Study 4b: Field Observation and the Science of Shopping </p> <p style="MARGIN: 0px">Case Study 4c: How to Lie with Statistics </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Planning—Primary Research </p> <p style="MARGIN: 0px">Discussion Questions 72</p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 5: Planning: Goals and Objectives, Messages and Themes, Channels and Strategies </p> <p style="MARGIN: 0px">Goals and Objectives </p> <p style="MARGIN: 0px">Messages and Themes </p> <p style="MARGIN: 0px">Channels and Strategies </p> <p style="MARGIN: 0px">Generalizations about Media </p> <p style="MARGIN: 0px">Public Relations on the Internet </p> <p style="MARGIN: 0px">Trends and Issues: News Values and Interests </p> <p style="MARGIN: 0px">Case Study 5: The Dixie Chicks: Shut Up and Sing! </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Goals and Objectives, Messages and Themes, Strategies and Channels </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 6: Implementation: Traditional Media Channels </p> <p style="MARGIN: 0px">Working with the News Media </p> <p style="MARGIN: 0px">Institutional Advertising </p> <p style="MARGIN: 0px">Donated Media </p> <p style="MARGIN: 0px">Trends and Issues: The Future of the News Release: Does It Have One? </p> <p style="MARGIN: 0px">Case Study 6: Two Controversies, Ten Years Apart </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Implementation—Traditional Media Channels </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 7: Implementation: The Internet and Social Media</p> <p style="MARGIN: 0px">The Future Is Now</p> <p style="MARGIN: 0px">Electronic Mail and Texting</p> <p style="MARGIN: 0px">The World Wide Web</p> <p style="MARGIN: 0px">Social Media </p> <p style="MARGIN: 0px">The Blogosphere </p> <p style="MARGIN: 0px">The Barriers to Our New World</p> <p style="MARGIN: 0px">Trends and Issues: Writing For the Cyberspace Audience </p> <p style="MARGIN: 0px">Case Study 7a: Michael Vick and the Animal Rights Movement</p> <p style="MARGIN: 0px">Case Study 7b: We Are Marshall </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Implementation: The Internet and Social Media</p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 8: Implementation: Nonmedia Channels </p> <p style="MARGIN: 0px">Events </p> <p style="MARGIN: 0px">Social Responsibility and Philanthropy Programs </p> <p style="MARGIN: 0px">Internal and Employee Communications </p> <p style="MARGIN: 0px">Investor Relations Materials </p> <p style="MARGIN: 0px">Marketing Activities </p> <p style="MARGIN: 0px">In-Person Communication </p> <p style="MARGIN: 0px">Inserts and Enclosures </p> <p style="MARGIN: 0px">Miscellaneous Tactics </p> <p style="MARGIN: 0px">Trends and Issues: Tips for the Newsletter Editor </p> <p style="MARGIN: 0px">Case Study 8a: Prudential’s Global Volunteer Day </p> <p style="MARGIN: 0px">Case Study 8b: Hobet Mining Promotes Community Relations through Local Schools </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Implementation: Choosing Nonmedia Channels </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 9: Implementation: Logistics </p> <p style="MARGIN: 0px">Staffing </p> <p style="MARGIN: 0px">Budgeting </p> <p style="MARGIN: 0px">Timing </p> <p style="MARGIN: 0px">Trends and Issues: Working with Volunteers </p> <p style="MARGIN: 0px">Case Study 9: Memorial Events Help a University Deal with Tragedy </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Implementation: Logistics </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 10: Evaluation </p> <p style="MARGIN: 0px">The Importance of Evaluation </p> <p style="MARGIN: 0px">The Difficulty of Evaluation </p> <p style="MARGIN: 0px">The Evaluation Process </p> <p style="MARGIN: 0px">Ongoing Evaluation </p> <p style="MARGIN: 0px">Summative Evaluation </p> <p style="MARGIN: 0px">Formative Evaluation </p> <p style="MARGIN: 0px">Trends and Issues: With No Fear of Failure </p> <p style="MARGIN: 0px">Case Study 10a: Evaluative Research in the Travel and Hospitality Industry </p> <p style="MARGIN: 0px">Case Study 10b: Selling the Lottery in the Bible Belt </p> <p style="MARGIN: 0px">Tracking the Case: College Students and Credit Card Debt: Evaluation </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px"></p> <u> <p style="MARGIN: 0px">Part III: Professional Responsibility</p> </u> <p style="MARGIN: 0px"><u></u> </p> <p style="MARGIN: 0px">Chapter 11: Legal and Ethical Considerations </p> <p style="MARGIN: 0px">Public Relations and the Law</p> <p style="MARGIN: 0px">Public Relations and the First Amendment </p> <p style="MARGIN: 0px">Funding of Government Communications Activities </p> <p style="MARGIN: 0px">Public Relations Representatives as Lobbyists </p> <p style="MARGIN: 0px">Public Relations Materials and Libel Law </p> <p style="MARGIN: 0px">Appropriation </p> <p style="MARGIN: 0px">Intellectual Property </p> <p style="MARGIN: 0px">Relationships with Clients </p> <p style="MARGIN: 0px">Truth in Advertising </p> <p style="MARGIN: 0px">Contests and Competitions </p> <p style="MARGIN: 0px">Ethics and the Individual</p> <p style="MARGIN: 0px">Ethics and the Organization</p> <p style="MARGIN: 0px">What Professional Associations Say About Ethics </p> <p style="MARGIN: 0px">What the Experts Say </p> <p style="MARGIN: 0px">Public Relations Agencies and Unethical Practices </p> <p style="MARGIN: 0px">A Condensed Version of the Professional Codes</p> <p style="MARGIN: 0px">Trends and Issues; Legal and Ethical Implications of Social Media </p> <p style="MARGIN: 0px">Case Study 11a: Free Speech and Selling Shoes </p> <p style="MARGIN: 0px">Case Study 11b: Hill and Knowlton and the United States Catholic Conference </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Chapter 12: International, Multicultural, and Gender Issues </p> <p style="MARGIN: 0px">General Principles </p> <p style="MARGIN: 0px">Respect for Cultural Differences </p> <p style="MARGIN: 0px">Including Persons with Disabilities </p> <p style="MARGIN: 0px">Paying Attention to Company Publications </p> <p style="MARGIN: 0px">Monitoring Company Advertising </p> <p style="MARGIN: 0px">Other Steps to Take </p> <p style="MARGIN: 0px">Trends and Issues: Women in Public Relations </p> <p style="MARGIN: 0px">Case Study 13a: NAACP and the Television Networks </p> <p style="MARGIN: 0px">Case Study 13b: Ladies Need Not Apply </p> <p style="MARGIN: 0px">Case Study 13c: Watch Your Language! </p> <p style="MARGIN: 0px">Discussion Questions </p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Appendix A Sources and Suggested Further Readings </p> <p style="MARGIN: 0px">Appendix B Internet Resources for Public Relations </p>