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This comprehensive text serves as a basic reader for students on introductory hospitality management programmes or non-specialist but related degrees such as tourism and business studies, both at undergraduate and postgraduate level. Meer
Restaurant Management examines in detail the role of the manager of each of the major areas of food service: purchasing, distribution, production, service, accounting, labor, product, and profit. Meer
The only step–by–step guide to crisis management for the design and construction industry
Accidents, lawsuits, labor walkouts . . . A crisis can come out of nowhere to strike even the most responsible and safety–conscious design and construction companies. Meer
How managers can put the breaks on needless games before they spiral out of control
This groundbreaking book gives managers the tools to "diagnose" the games that people play in an organization Gotcha, Gossip, Blame, Pecking Order and shows how to free people′s energy for more productive purposes. Meer
In
The Credible Company, communication expert Roger D?Aprix provides a logical and tested strategy to inform skeptical employees in a time of turbulent change. Meer
"I believe that [Bob Greenleaf?s] essay, ?The Servant as Leader? is the most singular and useful statement on leadership that I have read in the last 20 years. Meer
This problem solver offers a wealth of remedies for American industry′s neglect of competitive manufacturing strategies and its resulting loss of productivity. Meer
Presence–Based Coaching offers coaches a hands–on resource for developing the capacities and skills needed to be reliably present in all situations, and shows how to let go of habitual and often ineffective ways of responding. Meer
This succinct and jargon-free introduction to effect sizes gives students and researchers the tools they need to interpret the practical significance of their results. Meer
By providing a broader, more differentiated and more dynamic perception of managerial audiences, this book offers those involved in management research and education an improved understanding of the flow of management ideas and how their impact is mediated throughout different contexts. Meer
Technology intelligence is one of the latest management tools that enable companies to be successful in today's rapidly changing technological environment. Meer
The Three Faces of Leadership takes readers inside the minds of CEOs who have been celebrated by the Harvard Business Review over the last decade of the twentieth century. Meer
The Three Faces of Leadership takes readers inside the minds of CEOs who have been celebrated by the Harvard Business Review over the last decade of the twentieth century. Meer
Innovation is increasingly identified as the critical factor in ensuring economic competitiveness. Departments of state and quasi–governmental organizations in many countries including, Austria, Australia, Canada, France, Germany, The Netherlands, Sweden and the UK, have issued reports and calls to action; but implementation will continue to be problematic unless the points made in this book are taken into account. Meer
Innovation is increasingly identified as the critical factor in ensuring economic competitiveness. Departments of state and quasi–governmental organizations in many countries including, Austria, Australia, Canada, France, Germany, The Netherlands, Sweden and the UK, have issued reports and calls to action; but implementation will continue to be problematic unless the points made in this book are taken into account. Meer
Profiling Smart Development: A thorough comparative empirical review of real and best e-Development policies and practices towards the Knowledge Economy. Meer
Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. Meer
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