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This practical guide to negotiation and conflict resolution in the healthcare field, reveals why unresolved conflict can hamper any organization′s ability to make timely decisions and implement new strategies. Meer
The Ten Keys to Successful Change Management John Pendlebury, Benoît Grouard and Francis Meston Today′s organisations need to be able to anticipate change and adapt and transform continuously and rapidly to stay ahead of the curve. Meer
Restaurant Management examines in detail the role of the manager of each of the major areas of food service: purchasing, distribution, production, service, accounting, labor, product, and profit. Meer
The Bar and Beverage Book explains how to manage the beverage option of a restaurant, bar, hotel, country club any place that serves beverages to customers. Meer
Safety by Objectives What Gets Measured and Rewarded Gets Done Second Edition Dan Petersen One of the nation′s leading consultants in the field of safety management and organizational behavior has updated and expanded this groundbreaking work. Meer
Moving Ahead with ISO 14000 addresses environmental quality management standards from the business manager′s point of view. It examines the costs and benefits of conformance in terms of competitiveness, market share, and return on investment. Meer
Store Location and Store Assessment Research Edited by R. L. Davies University of Newcastle, UK and D. S. Rogers D. S. R. Marketing Systems Inc., Illinois, USA An invaluable book to students and practitioners in marketing and retailing. Meer
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today′s hotels and lodging facilities. Meer
The communication aspect of leadership to actively engage your followers and achieve understanding and motivation whilst making the message memorable has never been more important. Meer
Later career, ′the second half of the game′, is not, as it is often perceived to be, a period of decline or a black hole, but an inspirational time of Generative Leadership and a challenging opportunity for better tactics. Meer
Executive Power arms readers with effective, fast–acting techniques that show them, step–by–step, how to get what they need before they and their companies pay a heavy toll for lack of it. Meer
Learn to measure risk and develop a plan to protect employees and company interests by applying the advice and tools in
Risk and Security Management: Protecting People and Sites Worldwide. Meer
Two leading experts present a new approach to help teams nurture extraordinary experiences and excel Occasionally we participate in a group that inspires us to describe the experience as "powerful" or simply "wow. Meer
Proven leadership strategies used by combat and business leaders to accomplish impossible goals
Heroic Leadership examines military leadership principles as they apply to business and life. Meer
A companion to the dynamic It′s Okay to Be the Boss: The Management Workshop, this Participant Workbook is a hands–on resource that will help you learn how to overcome the common obstacles to becoming an engaged manager. Meer
FROM THE AUTHOR OF THE "BEST NEW NONPROFIT BOOK"!–The Alliance for Nonprofit Management
This practical, comprehensive, and easy–to–use workbook provides key tools to help managers of nonprofits ensure that their organization pursues its mission, meets the changing needs of the community–and has enough money to make ends meet–while also satisfying the demands of funders, clientele, boards, staff, and bankers. Meer
Nonprofit managers have been slow to embrace the digital age. Although technology has transformed the face of the for–profit sector and how it operates, nonprofit use of technology to improve internal functioning and to change the way services are delivered is almost nonexistent. Meer
Tested–in–the–trenches competitive intelligence techniques used at today′s top companies
This book brings together the best thinking and practices in competitive intelligence (CI) currently being used at many of today′s most successful companies. Meer
How to avoid legal liability and prevent costly litigation
You′re notified that your restaurant is being sued: what should you do? A guest is choking in your restaurant′s dining room: are you required to assist? Meer
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