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Let Me Stop You Right There gives CEOs, managers, and other people in charge a blueprint of handling tough situations, and even tougher employees, in the workplace. Meer
Addresses a problem that is the reason many restoration projects are not as effective or successful as they could be: a lack of understanding of the principles of sound planning and management. Meer
Managing Change in Organizations – now in its 6th edition - provides a practical and thorough overview of how effective change can be achieved in organizations. Meer
Keep them coming back for more
Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Meer
A few years ago there were no books on information technology and business, now there are a great many. To add to that flow calls for courage and judgment on the part of both a potential author and publisher. Meer
A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. Meer
‘Shines a powerful light on to the dilemmas leaders struggle with and shows you how to develop as a better leader.’
Professor Clive Morton, OBE, Middlesex University Business School
‘Offers new ways of thinking to help you resolve common leadership dilemmas and adopt habits that will get you results. Meer
Two central ideas in the movement toward advanced automation systems are the office-of-the-future (or office automation system), and the factory of-the-future (or factory automation system). Meer
This book provides an essential update for experienced data processing professionals, transaction managers and database specialists who are seeking system solutions beyond the confines of traditional approaches. Meer
Network your way to personal and professional success.
Whether you are going after your dream job, branching out and starting your own business or you simply want to meet new people, Brilliant Networking is your stepping stone to raising your profile in all aspects of life. Meer
‘I firmly believe that striving to achieve your goals gives so much more satisfaction than letting life pass you by. Damian Hughes captures the essence of this in his work. Meer
Ledarskap i organisationerkan beskrivas som en grundbok i ledarskap pΣ avancerad nivΣ. I termer av bredd och djup ™r det en unik tematisering och sammanst™llning av forskningsl™get inom ledarskap. Meer
‘This is the best kind of “how-to” book. It gives you insights as well as techniques, helping you to understand how people listen, how to connect with your audience and how to be compellingly persuasive. Meer
‘Practical, concise and full of tips that every manager needs to know, The Financial Times Guide to Management provides a powerful guide for leaders at every level. Meer
The last ten years have been a period of extraordinary change for law firms. The rapid growth of corporate law firms and the emergence of global mega-firms such as Clifford Chance, Linklaters, and Freshfields, have strained the traditional partnership model of management. Meer
In a rapidly-changing healthcare industry, the American College of Physician Executives affirms: "These days, it isn't enough to be a good doctor. Whether you're working in a group practice or hospital, in insurance or any other health care setting, you also need business know-how and skills if you want your organization and your career to thrive. Meer
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